Culture and Values
The culture, values and level of employee engagement within an organization are widely acknowledged as having key influences on its performance and effectiveness. These influences can be both positive and negative, and may impact on both harder quantitative aspects of organizational performance (e.g. productivity, profitability) and softer qualitative aspects (e.g. staff morale, motivation and teamwork). The culture and values section of the survey looks at how an organization is perceived by measuring a selection of scales including clarity of vision, motivation, organizational learning, integrity, team work, customer focus, diversity, staff development, quality, innovation, business focus and autonomy.